
FAQs
COST AND PAYMENT
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What is not included in the price?
International Airfare, Alcohol, Any Activites not listed, Travel Insurance, Shopping, Any transportation to personal activities, Tips and gratuities.
What is included in the price?
Trip Guides, Excursions listed on specific trip page, Two meals per day, Donations to local charity, Transportation to and from each destination.
When should I book my trip?
We accept sign-ups for most tours up to one week prior to departure or until we have reached capacity for the trip. That said, we recommend signing-up around three months prior to departure to ensure we have ample time to prepare your tour, address any questions or concerns and assist with booking travel if you wish. Ultimately, if a tour date is listed on our website, that generally means we are still accepting sign-ups for it!
When do I pay my deposit?
As soon as you register for a trip, a $1000 deposit is due to reserve your spot. If you are booking more than one tour at a time, a $1000 deposit is required for each trip.After you make your initial deposit, you will receive your Healthy Traveler Retreats welcome email in your inbox (Please check spam if you don’t see it) Your registration will not be processed until a deposit is received.
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What is your general payment plan?
A $1000 deposit is due upon registration and your balance is due in full two months prior to departure. You can pay by check or credit card.
How do I pay?
Once your registration form is submitted, an invoice will be emailed to you. You can pay the invoice online with a credit card or mail us a check. If you pay by check you will receive a $100 discount.
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Is my deposit refundable?
An administrative fee of $50 will be required with any cancellation. Your deposit will be refunded minus the $50 dollars.
What if I have to cancel my trip?
An administrative fee of $50 will be required with ANY cancellation. Cancellations made at least 60 days prior to the retreat start day will be refunded in full. Cancellations made at least 45 days prior to the retreat start date will receive a 50% refund. Cancellations made at least 30 days prior to the retreat start date will receive a 25% refund. No refund will be issued for cancellations made within 30 days of the retreat start date.
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FLIGHTS AND TRAVEL
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How do I book my flight?
We’ll let you know which airport to fly into and the ideal times. We offer an ‘all inclusive’ service for $150 which allows you to sit back while we book the best ticket for you. We are unable to book travel paid with frequent flyer miles.
What if I’m traveling alone?
Welcome! You will make new friends instantly and be roomed with someone of the same gender. If you want your own room, you need to register for single occupancy, which is a higher cost.
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What if I would like to arrive a few days early?
If you’d like to arrive to our starting location a few days early - more power to you! We’d be more than happy to give you some tips on hotels, transportation and excursions.
What is the average group size
Group sizes vary on each trip. We have a group minimum of 6 and a maximum of 15.
Do I need travel insurance?
Travel insurance is not required, but highly recommended. Here’s our favorite Travel Insurance
Can I join a tour late, or leave early?
Yes, you can join late or leave early. However, you will also be responsible for any additional transportation costs of joining a tour late or leaving early to get to your destination.
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What if I miss the domestic flight or land transportation?
Our trips typically start with ground transportation or a domestic flight to our retreat destination. If you happen to miss the scheduled flight or ground transportation, you will be responsible for any additional travel costs to catch up with the group. We recommend arriving at least 12-24 hours before the start of the retreat to ensure you are on time for our group transport. This will help in the event that your initial flight is delayed or cancelled.
WHAT TO BRING
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What kind of luggage should I bring?
You’re more than welcome to bring any kind of luggage that suits your needs.
How much spending money will I need?
That all depends on how much you like to shop! While on retreat, all of your meals, excursions, transportation, and outlined activities are paid for. You only need spending money for personal shopping and alcoholic beverages. We recommend at least $250.
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What will I need to pack?
Once you register and send your deposit, you will receive an email highlighting everything that you would need for your trip. It is very important that you take a look at the packing list so you can be prepared. We recommend you don't over pack so that you have room to bring some stuff home!
Is there an age limit to join one of your trips?
We have no official age limit, however we ask that you are in good physical shape and able to participate in the listed excursions for your trip. If you are between the ages of 15-18 you must be accompanied by an adult (parent or guardian.)
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